Part Time Customer Service Lead

We are looking for a great addition to our already awesome team! Great Part Time 10a to 2p M-F hours!

This is the perfect career for someone who has worked in a customer focused, administrative role in the service industry. The right person will be have the ability to answer multi-line phones, successful in handling customer issues, and experience communicating with field staff in a service oriented industry. If you have customer service experience and you pride yourself on being solution focused and customer service oriented, this is the career for you! This position will work 10a to 2p Monday through Friday.

WHY SHOULD YOU WORK FOR CULLIGAN?

Great part-time, Monday-Friday 10a to 2p scheduleStarting rate $18hr with $.50 raise after successful training periodStable and growing, family oriented companyWe like to promote from within!

Responsibilities

Answer incoming calls from our very important customersResolve any product or service related issues; follow up to ensure complete customer satisfactionSchedule deliveries, dispatch service technicians and/or route representatives to customer locationsPrepare sales commissions and payroll for final processing at our corporate office (must be proficient in Excel)Take payments and maintain customer records by updating account informationHandle collection calls and maintain financial accounts by processing customer adjustments when necessaryPrepare and maintain compliance and regulatory reporting (sales reports, month end reporting, etc.)

Qualifications

Must have excellent Customer service and multi-line telephone experience Must be proficient in Microsoft Office Account collections experience preferredAbility to prioritize tasks in a fast paced fun environmentStrong work ethic (honesty and integrity are key for this position and to our organization)Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers and vendorsExceptional problem solving skillsAbility to work independently

Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable.